Privacy policy
Last updated: 18 March 2026
1. What we collect
- Account data: email address, name (from Auth0 login).
- Site content: business information, images, and text you enter when building your site.
- Contact form submissions: messages visitors send via your published site's contact form.
- Payment data: processed by Stripe. We do not store card numbers.
- Usage analytics: page views and basic analytics via Cloudflare Web Analytics (cookieless, privacy-friendly).
2. How we use your data
- To provide and improve the Service.
- To process payments and manage subscriptions.
- To send transactional emails (account confirmations, billing receipts).
- To respond to support requests.
We do not sell your personal data to third parties.
3. Third-party services
We use the following services to operate the platform:
- Auth0 for authentication.
- Stripe for payment processing.
- Cloudflare for hosting, DNS, domain registration, and analytics.
- Neon for database hosting.
- Vercel for application hosting.
- OpenAI for AI-assisted content generation.
- Unsplash for stock images.
Each provider has its own privacy policy and processes data according to their terms.
4. Data retention
Account and site data is retained while your account is active. After account deletion, we remove your personal data within 30 days. Anonymised analytics data may be retained indefinitely.
5. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Export your data in a portable format.
- Object to processing of your data.
To exercise any of these rights, email hello@craftmypage.com.
6. Cookies
We use essential cookies for authentication sessions. We do not use tracking cookies or advertising pixels. Cloudflare Web Analytics is cookieless.
7. Children
The Service is not intended for anyone under 18. We do not knowingly collect data from children.
8. Changes
We may update this policy from time to time. Material changes will be communicated via email.
9. Contact
For privacy enquiries, email us at hello@craftmypage.com.